Effective Date: 8^th November, 2023

At SFH Access, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services and accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: This may include your name, email address, phone number, shipping address, and payment information when you place an order or create an account.
• Prescription Information: When you order prescription medications, we may collect and store information related to your prescriptions, including medication details and the prescribing healthcare provider.
• Non-Personal Information: We may collect non-identifying information such as your IP address, browser type, operating system, and browsing behavior on our website.

1. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including verifying prescriptions and delivering medications and products.
• To communicate with you regarding your orders, updates, promotions, and customer support inquiries.
• To improve our website, products, and services based on your feedback and browsing behavior.
• To comply with legal requirements and protect our rights and the rights of our customers.

1. Information Sharing

We may share your information with third parties in the following circumstances:

• With healthcare providers and pharmacists to fulfill your prescription orders.
• With shipping and delivery partners to ensure timely delivery of your orders.
• With payment processors to process your payments securely.
• With legal authorities when required by law or to protect our rights and the rights of our customers.
• With third-party service providers who assist us in various aspects of our business operations.

1. Data Security

We employ industry-standard security measures to protect your information. However, no online data transmission or storage can be guaranteed to be 100% secure. While we take every reasonable measure to protect your data, we cannot guarantee absolute security.

1. Your Choices

You have the right to:

• Access, update, or correct your personal information.
• Opt-out of marketing communications.
• Request the deletion of your account and associated data (subject to applicable legal requirements).

1. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

1. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at shop@sfhaccess.org

Thank you for trusting SFH Access with your healthcare needs. We are committed to protecting your privacy and ensuring a safe and secure online experience.